Frequently Asked Questions
Everything you need to know regarding battery chemistry, minimum orders, BMS safety features, logistics, and factory warranty.
What is the Minimum Order Quantity (MOQ) for Cell Care battery packs?
For standard catalogue configurations, our MOQ is typically 1 to 5 units to facilitate engineering trials and sample evaluation. Commercial wholesale pricing tiers apply for orders of 10+ and 50+ units.
What is the difference between LiFePO4 and NMC chemistries?
LiFePO4 (Lithium Iron Phosphate) provides unmatched thermal safety, non-combustibility, and 3000+ deep cycles, making it the industry standard for commercial E-Rickshaws and Solar ESS. NMC offers higher energy density per kilogram, making it preferable for high-speed electric 2-wheelers where space and weight are primary constraints.
What warranty is included with Cell Care India products?
All commercial packs include a 12 to 36 months manufacturer warranty covering cell balance failure, internal impedance degradation, and BMS defect. All claims are serviced directly by our technical center with prompt turnaround.
Can I order custom voltage and dimension battery packs?
Yes. We engineer customized battery packs for OEM manufacturers, conversion shops, and custom robotics projects. Contact our engineering team on WhatsApp to specify voltage, continuous discharge, and physical enclosure dimensions.
How does freight delivery and shipping work?
We ship through certified hazardous materials surface carriers across India. Every battery is shipped with wooden crate protection, insurance, and factory QC cycle test printouts.
Still have specific technical questions?
Our battery specialists are available on WhatsApp for immediate engineering assistance.